Terms & Conditions

Welcome to JUBILANT Glass & Art

Our family run, Portland, Oregon studio is proud to offer an expressive collection of artisan glass jewelry, sculpture, collectibles, and art.Commitment to craftsmanship is evident in our attention to detail and quality of design. All of our creations are properly kiln annealed for lasting strength and durability.

Thanks for shopping handmade.

Payment

We prefer Paypal.

We also accept personal check, money order, or cashiers check.

Please make payable to:

Jubilant Glass & Art
545 SE 27th Ave
Portland, OR 97214

Terms for JUBILANT Glass Items

Shipping

We ship within 3 business days of payment receipt. Shipping is free for most items. We ship via USPS first class mail with tracking. If you wish to purchase insurance please contact us.If for any reason your shipment will be delayed beyond 3 business days we will contact you immediately.

Shipment of items paid via mail will be held until receipt and clearance of payment.

Refund and Exchange

If you are unhappy with your item, we do accept returns for refund or exchange within 14 days of receipt.

Glass is a tricky photographic subject! We do our best to properly portray our items in our shop. However, if your item is not what you were expecting, please feel free to contact us to discuss refund or exchange. We deduct a $10 re-shelving fee for returned and exchanged items. If an item is damaged in shipment it will of course be replaced but please be sure to contact us within 3 days of receipt to arrange for return.

We want you to be 100% thrilled with your new glass!

If you have any questions, concerns or comments please feel free to contact us.

Repair

Repair may be possible in some instances of breakage. For example, loops on pendants may often be repaired as well as small chips or broken decorative elements. If you have purchased from us in the past and have an item that you hope to repair please feel free to send us a photo of the damage and we will let you know if repair is possible. Generally, an item may not be repaired if it has broken through the main body of any part. If repair is possible, we charge $15 plus shipping.

Terms for JUBILANT Art Items

All JUBILANT Art printed canvas, metal, and paper products are print to order through our partners at Fine Art America. The good people at Society 6 provide all of our custom tech designs.

You can find more information here about Fine Art America’s return and exchange.

Shipping on domestic items from Society 6 generally arrive within 5 – 8 days. Completed products will ship directly from the manufacturing facility based in the United States. Once your order has shipped, you will receive an email with your tracking information. International orders usually take 1-3 weeks to arrive once shipped. Details on Society 6 terms can be found here.

If you receive an item from one of our printing partners which is damaged or otherwise unacceptable please contact us immediately so we may facilitate in the exchange/return process. Please include a photo of the damaged item for reference.

Image Rights

The artists of JUBILANT Glass & Art retain all rights to all images for sale, re-sale, and other commercial purposes.

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